Keep requests and approvals in one place

Set up approval workflows without code. Handle requests and keep a record of decisions without searching through email threads or Slack messages.

No-code approval templates

Start with a template for common requests. Change its fields, layout, and approver rules to match how your team works.

PTO request

Collect the date range, number of days, and reason. Route requests to team managers automatically.

Expense reimbursement

Collect the amount, category, description, and receipt URL. Choose from predefined expense categories.

Software access

Ask for the tool name, access level (Read/Write/Admin), business reason, and duration.

Hardware request

Collect the item, quantity, estimated cost, and reason for the purchase. Use it for IT procurement.

Custom request

Add a title, description, and priority for requests that need a different workflow.

Supported field types: text, textarea, number, date, date-range, select, email, url, checkbox, file uploads.

Parallel approval routing

Choose who needs to approve each request. All approvers are notified at once. Every approver must approve for the request to pass. Any rejection marks the request rejected.

Manager routing

Route each request to all managers of the selected team without assigning them by hand.

Specific users

Assign specific people, such as your security lead or finance controller.

Team managers

Route requests to the managers of a specific team, even if the requester belongs to another team.

Complete audit trail

Each request, comment, approval decision, and status change has a record of who acted and when. Records are kept for 30 days on Free, 1 year on Plus, and without a time limit on Advanced.

  • • Request creation and status changes
  • • Approval decisions and optional comments
  • • Comments and @mentions
  • • Member role changes and invites
  • • Scheduled cleanup based on your plan's retention limit

An inbox built for quick decisions

Submit a request in under a minute. Approvers can review the details in their inbox and approve or reject with one click.

The inbox focuses on requests and decisions, without charts or extra dashboards.

Notifications and integrations

Email notifications you control

Each user has six notification settings: requests received, approved, or rejected; comment mentions; approval comments; and request comments. Choose which emails you receive.

Webhooks (Advanced)

Connect Slack, Linear, or your own systems with signed payloads, delivery logs, and instant retries. Six events cover request creation, request status changes, request updates, request deletions, approval status changes, and approval updates.

Use webhooks or manual handoff to send work to Linear today. Native sync is not available.

Where ApprovalRail fits

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Business approvals

Use ApprovalRail for structured business approvals, not support tickets.

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Your existing project tools

Make the approval decision here. Keep project tracking in Jira, Linear, or your existing tools.

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Focused chat

Keep approval requests here so Slack conversations can stay focused.

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A focused approval inbox

Review requests and make decisions without charts or extra dashboards.

Set up your first approval workflow

Move approval requests out of emails and direct messages. Keep decisions and their history together.

Free plan includes up to 6 users and 30 days of audit history.